AT&T Dominates Residential Internet Satisfaction as Customer-First Strategy Pays Off
In the modern telecommunications industry, customer satisfaction has become one of the most difficult achievements to sustain. Broadband providers operate in an environment shaped by rising data demand, increasing network complexity, aggressive competition, and customers who expect flawless connectivity at all times. In this context, recognition from independent benchmarks carries significant weight—not merely as marketing validation, but as evidence of operational discipline. In December 2025, AT&T was once again named #1 in Customer Satisfaction for Residential Wired Internet by J.D. Power, marking the third consecutive year the company has secured top honors in the North Central and West regions of … Read more