Meta Replacing Bricked Quest VR Headsets After Faulty Software Update

Meta Replacing Bricked Quest VR Headsets After Faulty Software Update

In a move to address a widespread issue caused by a buggy software update, Meta has announced a program to replace bricked Quest VR headsets, including the Quest 2, Quest 3, and Quest 3S models. The problem, which rendered many devices unresponsive, originated from a software update rolled out earlier this month. Meta is not only replacing affected devices but also providing Horizon Store credit as a goodwill gesture, highlighting its commitment to customer satisfaction amidst the fallout. The Problem: A Quest VR Faulty Update Meta’s Quest headsets, celebrated for their immersive VR experiences, encountered an unexpected setback with the … Read more